CUB have a wealth of knowledge / customer understanding and provide a service that to be honest I would find painful to complete without their aid.
Professional and helpful service from a great team.
We would not normally be persuaded to give the highest rating for any service industry, CUB are the exception that proves the general rule.
Five Stars. Well deserved.
I have been with CUB for a number of year’s now - they have all my energy needs under control with polite, professional and efficient service from everyone I have come in contact with.
CUB have taken the headache out of sourcing our electricity. Nothing was too much trouble and communication was first class!
5-Star Rating for an excellent service.
Very nice staff that know what they’re doing, phone you back when they say they will call you back. Always on the ball.
Thanks very much Natalie Taylor for all of your help and advice on helping with the new connection and meter installation processes for our B1 and B3 substations. It has been great to be able to lean on a professional advisor who knows the market and is able to get things done. Your help is greatly appreciated.
We have been working with CUB for 3 years now and have found them to helpful, efficient and friendly. They are always happy to answer any queries whether if be regarding renewal of electricity contracts or any invoice queries. All members of the team are excellent to deal with and we are happy to recommend their services.
We’ve used CUB for our electricity contracts for the past 10+ years. The team have always been very helpful and professional, dealing with queries promptly and efficiently as well as obtaining competitive pricing. Our annual reviews with Luciana are an excellent way of staying up to speed on the current market position and thinking about actions for the next 9-12 months ahead - thank you.
We have been working with CUB UK for over 15 years and have always found their approach to be proactive in getting us the best deal in the market place for our energy and utility needs.
They are always helpful and responsive to our requirements. We wouldn’t hesitate in recommending them.
I have worked with CUB for many years and have found their service is second to none. Unlike other providers they are not too pushy and take the time to understand our business and requirements.I would not hesitate in recommending them to any of my business contacts.
We have used CUB over the last seven years and found them quick to respond and deliver an excellent service to obtain the best deals available at that time.
CUB have supplied a very professional service in looking after our energy suppliers and staff are always friendly and helpfull.
We have just engaged C-U-B to manage our utility contracts as we move site. So far they have been very attentive and generated sound advice and savings. This is a very positive start !
CUB has been friendly and approachable. However the data provided have mainly clashed with that provided from the suppliers. The explanations have not always been timely available and are at best suggestions as to why this may be - rather than root cause being identified. Data is not up to date, with at least one month out i.e. May report provided at end of June, when I am looking for June Report.
Generally a good service has been provided, with proactive approach in terms of looking into our water consumption, renewing contracts on time and within notice periods.
I would like a face to face meeting with client manager to ensure we have understood each other’s needs and expectations and to take stock of performance / issues so that resolutions can be implemented and partnership developed with continuous improvements.
Helpful and informative. I couldn’t fault and would certainly recommend. Thank you
I found the customer service provided by CUB to our business exceptional. Communication was clear, precise and tailored to suit my requirement to review / renew both electricity and gas contracts for our multiple sites without the need of a large amount of my management time.
Each person I have dealt with at CUB has adopted the same consistent customer focused approach and I wouldn’t hesitate in giving a recommendation to use the services CUB.
We have started CUB this year to organise our Gas & Electricity contracts. And we are very happy with the service they have provided, professional and efficient with a friendly ear on the other line whenever you call…
We’ve used CUB to arrange our electricity contracts for over ten years. They’ve always been very helpful and efficient, and I wouldn’t dream of going anywhere else. They’re nice people, they do an excellent job for us, and I trust them absolutely to get us the best deal going.
Good communication and delivery of service. Andrew Woollard took the time to fully understand our business needs and was patient and professional during the negotiating process. Having worked extremely hard to win our confidence, we then returned to CUB and have now brought our gas and electricity contracts into line with each other.
CUB have been our energy provider for the last three years and we have just signed back up for another three. The staff are always very helpful and answer any questions or queries promptly. They provide up to date market information and inform us of any changes that may affect our Business.
C.U.B have been a helpful, reliable and informative energy provider to Constructor Group over the last three years and will continue to be for another 3 with our recently signed 3yr energy contract.
C.U.B provide up-to-date market information and have always kept us informed of anything that can or will affect our company and energy costs.
A great energy company to work with and the staff are always helpful.
CUB respond very quickly to queries and problems we have. They take the hassle out of dealing with big business.
Over the past years I have worked with many energy brokers, who have delivered many choice options with the major energy providers, when the time has come to review energy contracts.
I have found working with CUB extremely easy, as the team at CUB work as one unit, and provide accurate and informative figures each month.
Every request that I have put in front of the CUB team, has been fulfilled in a short timely manner. Requests like energy saving programs, to very detailed reports.
The CUB team is extremely friendly and approachable and will go out of their way to answer any question that I have put in front of them.
I’ll look forward to a long working partnership between CUB and Schades.
Very impressed with the service we have received so far.
I attempted to change the supplier of electricity in 2013 but unfortunately the timing was wrong to do so. I had contacted a number of supply brokers and I had to inform each one it would have to wait until the anniversary this year. CUB was the only Company to put the date into their diary and contact me. Andrew Woollard has been very professional. not too intrusive and I am pleased that CUB is helping us manage our electricity and soon, gas contracts.
The Service we getting from CUB team is very good.
Very happy with the service provided.
Always been pro active and informative to with our energy purchasing and monitoring.
Great communication. Very helpful with finding and switching our electricity providers, wish we’d found out about them before.
CUB are always very helpful when it comes round for contract renewal and give good market and usage information each month to keep abreast of what’s going on.
C.U.B have always sorted out any issues that have arisen, always very helpful.
Any time I have delt with CUB my questions have been answered promptly and the newsletter emails are a great help.
Excellent recommendations and Customer Service.
I’ve only been in the facilities business for 6 months but I’ve got to say these guys have been really helpful, providing information, talking to me about various tariffs, explaining how the system works and generally being good eggs about getting stuff done. Always friendly and willing to help.
The service and support I have received from the CUB team has been second to none.
very happy with the service provided
Fantastic work, very good assistance .
CUB are the first utility company who have monitored our electricity usage and given us practical advice on how to reduce our bill, £3,000 per annum so far!
the times I have delt with CUB my questions have been answered clearly
Nice people, services offered are more than I require, one outstanding situation not resolved to my satisfaction.
We have worked with CUB for many years. They quickly and efficiently cut through the maze of issues and confusion associated with utility suppliers.
Very quick, -professional service which took away the headache of dealing with utility companies
I found Luciana very help in the whole process
We have used CUB for a number of years now and have found them very helpful in securing the best deals to suit our utility supply needs.
Professional service. I was provided with all the information and any interpretations required, enabling me to make a decision without having to puzzle over things and waste time.
We find C-U-B to be very responsive to the operational needs of our business. staff are always friendly, well informed and very eager to assist. We have used CUB for the past 6 years and are totally content with their support
We have used CUB on two occasions now to arrange contracts for a change of Utility supplier. They have kept us very well informed on our options and dealt with the numerous questions that we had. The first change went through with no problems. The second one is still in progess. Very good service.
Completely happy with friendly service and prompt action by all staff we have had contact with.
Managed the process of getting new, best value supply contracts in a way that I would not have time to. At the same time the customer experience was always knowledgeable, friendly and helpful.
Our company group has been working with CUB for over 10 years now and their service obtaining the best gas and electricity deals has been great. The staff at CUB are very helpful and always give good advice but never pressure you into a decision you are not happy with. I would be happy to recommend them to any company looking for an honest and reliable energy broker, big or small.
I have always found the CUB staff helpful and well informed , and was happy to recommend them to a sister company
Always very friendly and Efficient
Having been a customer of CUB for four years they initially saved my company 25% on our electricity costs.There staff are easy to deal with and respond to queries in a timely and efficient manner.
We have used the services of CUB for several years, and have always been pleased with the service and advice offered.
Staff are always friendly, keen and very responsive.
Our first year with CUB and they definately took the slog out of getting quotes and rates in from the various energy companies.
We have been a customer of CUB since the mid 1990s, and I have always been impressed by both their professional attitude and also how that results are achieved in a friendly manner.I have no hesitation in recommending them to anyone.
CUB have operated in a professional and efficient manner when analysing and recommending the best deal for our multi site business after researching the market on our behalf.
Very helpful responsive staff Being a very pedantic chap I needed to have plenty of information - CUB mad sure that I had all I needed to make my decision easier
All my dealings with CUB have been excellent. They are efficient, friendly and professional.
We have used the services of CUB for nearly 10 years and have always found them to be very supportive and competent.
Staff at CUB are very help full and most certainly the best asset the company have. If they don’t have the answer they are quick to find out.
CUB are the first utility brokers I’ve worked with, so I don’t have much to compare against. However, Andrew has always been very friendly and the process required little work from myself. I do feel that it was slightly misleading when I was told that out of contract rates would be “slightly more expensive”, since it was more than double for over a month.
The Team are ok - No Problems. Keep up the good work !!
I have nothing but good things to say about Louis and his team at CUB. Continually helping and advising on the best deal and the best way to save money! 5 star service.
we have been using CBU since 2009. The team has been helpful and saved us money on our Utility bills. Every little helps !!!
We’ve dealt with CUB for many years now and service has always been impressive. Staff are friendly and helpful and we wouldn’t use anyone else.
CUB staff have been very helpful, they found suitable deals twice already for me. They are cordial, efficient. Just can’t say anything bad about them.
Whoever I deal with and whatever the reason, I always recieve great service. Contact when they say and follow up afterwards. Never a bad word to say!
We are a new customer to CUB, but to date the level of service and customer support has been excellent!
We have been a regular customer over some years and despite trawling the market each year the energy contracts come up we find ourselves returning back to take advantage of the great advice and competitive rates. Keep up the excellent work.
We have always found CUB to offer clear and responsive advice on our energy contracts and provide a very good level of service.
The service we received during the negoitation of our recent electricity contract was friendly, efficent and professional as always. Many thanks
We have been dealing with CUB for a number of years and always receive a pleasant and professional service. Staff are friendly and very helpful, always a pleasure to speak to.
I have found the staff at CUB very good at obtaining Electricity and Gas tariffs for our business. I can recommend them to anyone seeking to obtain competitive fuel prices.
Friendly and an efficient service.
Helpful friendly staff. Saves company time searching for comparative prices
Quotations and supply contracts are easily set up.
R.H. Claydon Ltd have been a customer of CUB for a few years now and are pleased to say we have an excellent relationship with them. The staff are very knowledgible and very helpful and I would certainly have no hesitation in recommending their services.
All CUB staff are polite and friendly at all times, and always solved my issues.
Overall my experience was Very Good - but this is only the start
We have been working with CUB for over a year now and are very impressed with their service. As a business consisting of multiple sites, managing our utility contracts was quite a task, however CUB have made the process much simpler for us and we have confidence that they obtain the best deals for all our contract renewals. Customer service is definitely a strong point, we receive regular updates and any queries are dealt with efficiently and promtly. Would highly recommend.