Had a switching issue from the wireless thermostat to the boiler and wouldn’t turn the heat on. They assessed the issue, explained what the problem was and fixed it within the hour. Offered to bleed the radiators and gave us some great service advice to take up with our landlord with the time remaining.
Professional, courteous, punctual and trustworthy company. Highly recommend and will definitely use again!
Very impressed by very attentive service - plumber has been back a couple of times to check that the boiler is working and the heating is on. Very knowledgeable and efficient. Will definitely use them again.
Very helpful chap turned up and sorted our terrible sink problems. His advice with the drainage attachment was vital and meant we avoided any unnecessary worsening of the problem. Can’t recommend them more highly!
Charming chap turned up and was extremely helpful with our sink plumbing issue. Tried to resolve it but we had bought the wrong chrome fitting. He gave us correct advice as to how to resolve the problem. Issue solved. Knowledgable guy.
So this is my 1st time using Anderson and Sons and I am so impressed. Neil turned up before the allotted time and was so helpful from the get go. He was professional, knowledgeable and went above and beyond to give us amazing customer service. I can’t speak highly of them enough and will definitely reccomend the company for any plumbing jobs in the future, especially Neil.
I believe in supporting local independent businesses. C Anderson and sons is not only a family run business it is also professional, efficient and honourable. They have helped my family over many years and I am always impressed with their work.
C Anderson, the independent Kings of London. They can do it all.
I have worked with C Anderson & Sons on dozens of cases from boiler, to Electrics, to refurbishing . All their technicians were top class. Efficient, speedy and friendly. What more do you need?
Thanks C Anderson
Really excellent service provided by C Anderson & Son on Friday 9th. March 2018. Engineer Dosh arrived within the appointed time, was knowledgeable, worked swiftly and most efficiently. He explained all aspects clearly and left all tidy and ‘ship shape’.
We are grateful for the entirely stress free service and will be happy to recommend C Anderson and Son to friends and family.
M Kerr Kensington W8
I am now calling C Anderson & Sons again as last May I was very impressed by their efficiency and professional help when our boiler was leaking. The engineer diagnosed the problem quickly and managed to collect a new part and fit it within a few hours, as well as giving it an annual service. Today we have another problem and I have called this Plumbing and Heating Company this morning on the coldest day of the year, with snow everywhere, and I have been told an engineer will be here between 12.00 and 3.00pm. Very lucky to find a Heating Engineer who is free … . such a comfort to know they will be here today to help us again… . thank you!
Friendly and efficient. Really helped us out in our hour of need. The engineer explained everything in a calm and informative manner. Will definitely use C.Anderson & Sons again. From the get go everyone I spoke to on the phone was extremely helpful. Absolutely trustworthy. Will be Recommending to friends and family in our area!
Thank you guys!
Claire, SW London
I have been using C Anderson & sons for 6 year now and they have carried out a variety of job which have Included: installing gas boiler, gas safety certificates, leaking taps, block toilets and the installation of new water tanks. I have always found all their staff polite, helpful and professional and would highly recommend them.
Very quick response and helpful
Very good service: friendly and efficient. Thanks.
I have used C. Anderson & Sons since the early 2000s. They have installed central heating and hot water boilers and have serviced them.
I have found them very reliable and thorough. Their engineers do a very competent job and are polite. The customer service is efficient and on the day of your appointment, for which you are given a time-frame, they always give you a call to say the approximate time they will be with you, e.g. within 15 minutes, 30 minutes.
C Anderson & Sons fitted a boiler for me a year ago & came to do my annual boiler service. The engineer was very efficient & polite - a great service. The company are easy to deal with & the engineers all very friendly yet professional. I recommend C Anderson & Sons, because they have so far come across as a good trustworthy company who don’t try to persuade non plumbing experts like me to have unwanted added extras!
Kate, SW London
We are a small yet upmarket Italian deli and coffee shop on Gloucester Rd. The building where we are housed is a a bit of of an old and rotten one in itself, so great care in maintaining it and keeping it up to date and immaculate is the name of the game when it comes down to this business. With that in mind, plumbing comes of course on top of the chart. Anderson & Sons are our partners of choice -and so have been in the last 18 months- and I, as the owner of this business, can only pride them for such a spotless, caring and very customer-oriented, quality-focused work. Alfie is, quite simply, phenomenal ! Thank you, guys!
We use C Andersons and sons for all plumbing and gas related work. Especially Landlord gas certs for our rental flats. They are reliable, friendly and efficient and have already recommended to friends!
David made my old boiler work again a couple of weeks ago, and came and installed the new one yesterday. He worked non stop, was hugely efficient and helpful, and cleaned up afterwards so there was no trace he had been here!
Really excellent service, and Andersons are my new, star plumbers.
The Engineer, David, arrived on time at 5pm on a Saturday as scheduled. He was polite, efficient and explained himself well. David performed system tests and worked through the problem ensuring my water was back on in 30 mins. I would recommend Andersons highly and would certainly use again going forward.
To Anderson and Sons
Thank you for your support when we had a sudden flooding two weeks ago at night.
We as a family are very appreciative of senior Anderson and sons coming to our rescue so efficiently, and so effectively. Tom was very professional and calm and explained the improvements required.
Jack showed up and completed the necessary works so that we were not in a crisis, and our water works attached to the mains. Water tank discontinued. His professionalism and calmness on a very hot day was to be admired.
Senior Anderson and sons, please note that in my lifetime I will come to you for all my necessary works. There is a list of which you are aware of, and I hope to make it happen as soon as able.
I sent a previous review now, but made a mistake in the stars so please discard that review.
Trust and loyalty are important ingredients in a relationship. Senior Anderson you have shown up twenty years ago when we needed a change in NW2, and now again during our crisis, you have shown up in NW10.
Building relationships is an important network. Thank you for coming through for us again.
I have used C Anderson and Sons for over nine years for boiler installation, maintenance and other replacements, repairs etc.
I have always been impressed with their customer service, polite and efficient service engineers. It’s very welcome to have such a reliable service.
C. Gould SW London
I used Anderson and Sons for the first time yesterday to replace a worn out ballcock in the loft which lead to an overflow when away for a few days. Remy was the plumber, he was excellent and a nice chap too, he did a thorough job and left no mess. I would use this company again. The service I received from the telephonist was very good too. Thank you Tim Jackson
Arrived on time, worked on 3 jobs efficiently. Polite, couldn’t have been more helpful-overall excellent. We have been using Andersons for 10 years and will continue to do so.
I have used C Anderson for several repairs to my boiler. Some were urgent and complex and some less so. They have been very competent and sometimes even life-savers, staying beyond the call of duty to help and make sure things worked for us. BUT they can also be so busy during the winter helping more urgent cases that they reschedule arranged appointments which can become quite frustrating. They have always been polite and patient.
We’ve used Andersons over many years. The most recent job was to replace external pipework. Not straightforward but the workmen were great and did the job quickly and efficiently. Very satisfied.
Crawford Anderson & Sons LLP came with very good recommendations and I fully agree with their work and customer service. The after care has been very considerate considering the age of my radiators. I will be recommending them in future to my friends.
I used Anderson twice. The two young men that came were not only knowledgeable but extremely pleasant, helpful and courteous. I will use Anderson again, not cheapest but worth for peace of mind.
Arrived on time and diagnosed the problem. A return trip was needed but hopefully they will do a good job the second time around.
I have used Andersons for both heating and plumbing work over the last few months and have been very impressed by both the quality of their work and their customer service. On one recent occasion they fitted a part that later proved to be defective. Without any debate they came round immediately to replace the part,without charge, and the plumber Glyn who rectified the issue was very apologetic and could not have been more helpful. Would definitely recommend them.
Very expensive, but they did a good job.
I definitely will use Anderson and Sons again and I highly recommend them. Definitely worth every penny. Thanks so much guys!
I first used C.Anderson& sons in 2004 and recommended them to some friends. I needed to replace an old boiler with a new one and used them again a week ago, Ryan was polite, professional and seem to enjoy the few challenges regarding the removal of the old boiler. I will recommend them to my friends again and will use them in future.
Kate, 12 April 2016
I have used Anderson and Sons for 5 years for boiler services, fitting flue inspection hatches and mending a leaky toilet. All the engineers have been professional, courteous and have carried out excellent work and very tidy too!
I always wanted a warm and cosy house, after Anderson superb professional heating installization I can enjoy my house on mews. When the coldest winds are swirling outside I am thanking Andersons again.
After C Andersons and Sons fixed my new boiler and full central heating in my luxury Parsons Green maisonette, I can now truly enjoy a warm and comfy apartment. I was a complex operation performed so smoothly by the technicians over 5 days. Thank you, thank, you.
I cannot recommend this firm highly enough.
What a HUGE relief to have finally found such a well run, professional, reliable, competent team. Thank you so much Martin for picking up and fixing the mess the previous plumbers had left and special thanks to Eric (assisted by Danny and Mario), who I think is probably the best plumber in the whole of London !
20 Oct 2015
by SP on 23 Sep 2015
We have used Andersons for many years. They have installed a boiler - each year they service it - they have replaced a valve on our megaflow water tank which was threatening to flood the property below, and they also issue a gas safety certificate every year which is necessary by law as we let our property. They are pleasant to deal with, efficient and reliable, I have no hesitation in recommending them.
After years of dissatisfaction and exorbitant quotes from British Gas and other inferior workmen, I found Anderson & sons.
From the initial meeting for an estimate with the manager to the team that carried out the installing of a new boiler, including solving some tricky pipe work, and making good, was beyond my previous experiences with workman of any kind. All went as smooth as clockwork, the team was punctual, professional, tidy and clean, thank you Dave the Manager and a special thanks to fitters Dave & Neil and carpenter Luan.
I am an old customer of the firm and have always received a prompt response Regarding the service the telephone staff are very polite and helpful,the appointments are always kept and the work by engineers is rectified if there are some problems A most efficient and friendly firm to be recommended highly
Delighted with Tom (and John) who diagnosed the cause of a leak (builder had put a screw through a pipe) and fixed it with minimum disruption to flooring and maximum level of care. Thanks.
A belated thanks too to Rick. It must be two years ago nigh on to the day that he installed a boiler in the loft on the hottest day of the summer….
I have used this company a few times before and feel bad that I never left a review before as service has always been outstanding. I have had annual service that has flexible appointments, good value and excellent service that surpassed British Gas. Change if you haven’t already. Today I had a boiler emergency and an important situation. The company did all they could and sorted it out in an hour. So a crisis was avoided! Thank you DAve & team.
After being misdiagnosed twice about what was actually wrong our central heating system we called C Anderson and Sons. They sent a very professional and knowledgeable plumber who diagnosed exactly what was wrong and quoted us half the price of the other companies for actually fixing the problem. Would definitely recommend them and we will be using them again. Thank you!
After being misdiagnosed twice about what was actually wrong our central heating system we called C Anderson and Sons. They sent a very professional and knowledgeable plumber who diagnosed actually what was wrong and quoted us half the price compared to the other companies for actually fixing the problem. Would definitely recommend them and we will be using them again. Thank you!
Delighted with Anderson’s work for our new boiler. Competitive quote, work done promptly and efficiently, follow up on a small problem good. thank you
Immediate response at 8am to a bathroom tap which would not turn off! An hour later a young man fixed it quickly. Very pleased with the quick work but very expensive.
I recently booked a boiler survey - I was very impressed that they could give me an appointment before work. The engineer turned up on time and did an excellent job - very thorough and I was pleased with the result. I will be using the firm again.
Just wanted to thank Anderson & Sons for a top notch service. I recently had a boiler fitted in a rental property. After checking that this was a reputable company who were Gas Safe Registered, I contacted them for a quote. They liaised directly with my tenants, sent me a quote which beat the super expensive one from British Gas, once the quote was agreed, they again arranged with my tenant to have the boiler fitted. Both my tenants and I were delighted with the professional way this company carried out the work. I will definitely be keeping their number on file for the future.
I had a sky box that needed to be wired through the roof, through a loft, back through roof, down into living room and into box.
Done very quickly, quietly and efficiently by a great electrician called James.
Cleaned up, was very friendly and got the job done exactly as I wanted it.
Great price - great service. Good stuff.
Finally, and after 20 years as a homeowner in London, I found the best plumbing firm. Cannot rate them highly enough. Work is very very good, plumbers are professional and friendly, clean up after them, advise with extreme honesty and really appear to care about minimising expenses for the client. They installed a new boiler last year, and this year they replaced two sinks and a shower screen. Top standard work and top top blokes.
I’ve used C Anderson & Sons 3 times now- and only have good words to say about the service I recieved each time. The guys are all extremely friendly and professional. I appreciate the honesty & good work ethic that runs through the staff. It is hard to come by such a genuine company that are not looking to rip you off. I Recommended them to my friends, family and work place… and so far everyone that has used their services has had the same experience!! :)
Had an intermittent fault on boiler so was without heating or hot water. I found C.Anderson & Sons LLP via Google, saw the reviews so decided to book with them. Very pleased I did, I logged call with them at 9:20am was told engineer would be at the property within half an hour (which was spot on) he found the problem was with PCB board and went and sourced board locally and replaced within a couple of hours. Brilliant & reliable service would highly recommend.
We had a blocked kitchen sink which we couldn’t unblock - Anderson and Sons came early the next morning, and cleared the blockage quickly and efficiently. Very friendly and professional service, we wouldn’t hesitate to recommend them.
I recently had an issue with my toilet. The service I received was extremely professional and prompt on short notice. Nothing but great customer service and a willingness to go the extra mile.
I moved to NYC over a year ago and had no experience with any local London Plumber companies. I called plumber over the phone and had it installed 2 days later. The office personnel as well as the technicians that came to my apartment were courteous and very helpful. I’ve recommended this company to others. If I need any Plumbing service in the future I will be contacting these Guys.
For me instructing a company to refurbish my bathroom could have been a traumatic experience as I suffer from OCD and I am very, very particular! But I did not have to worry for a second with the team at C Anderson & Sons as nothing was too much trouble and every single minute detail was executed and finished to perfection, from the tiling to the installation of a new sink and shower to the ordering and installation of a bespoke glass shower wall, all working perfectly and looking stunning! I will be inviting them back to install my second bathroom downstairs - Excellent :)
Paul Pearson - Hammersmith W6
I had no hot water and called them up. They came in 25 minutes which was amazing. The technician was a really nice guy and sorted everything out on the spot. A big 5⁄5 stars from me. I would recommend them to everyone and definitely are now my 1st call for any plumbing issues for the future.
We had no hot water or heating over the weekend. I called Anderson’s 9am on Monday morning, engineer visted by 12 noon and carried out repair very quickly. Fast, efficient and very polite service.
We had a boiler replacement done by C Anderson. As the new boiler is in a different place in the house, pipes had to be rerun and the boiler and a new flue fitted. C Anderson did a good job, clean and efficient. I would use them again.
We needed your tiler after a leak. Andreij from northeast Poland did the job and he was excellent - really first class.
Robin & Jean Knight
Anderson and sons did exactly what I wanted them to do. Their plumber arrived within the timeframe, with an advance call from the office. He checked the suspected leak, faulty tap and garden water butts which didn’t seem to be collecting any rainwater. Happily he was able to reassure me that the suspected leak had stopped, he fixed the tap on the spot and he gave me a quote for getting the water butts to do their job.
All very polite and efficient
Our existing Boiler broke down on the Sunday. Andersons attended on the Monday and a new boiler installed on the Thursday by Richard.
Everything left clean and tidy, and the after sales follow up was just as good as the installation
I have no hesitation recommending C Anderson and son and will use them in the future for any repairs or maintenance to our heating system.
My daughter has a Gledhill Pulsecoll hot water system and the response I got from C.Aanderson’s was both very quick and efficient, they kept me updated on when the engineer was expected to arrive and when he did he was excellant a credit to Anderson’s, was completed within 3and a half of my call, would recommend them to anyone.
by Paul Nash 9th September 2013
Our gas fire died - the problem was diagnosed and parts ordered quickly and efficiently and now we’re ready for winter. I was good to see that the plumber brought a dust sheet with him without being asked .Thank you
Great service, friendly and knowledgeable plumbers. Best of all, they explained what they were doing in layman’s terms without patronising.
I recently had a faulty electric towel rail repaired by Anderson & Sons, which they diagnosed and repaired and suggested a flush of the heating system to stop it happening in the future. Also recently had a new boiler installed by Anderson & Sons, which including removing old boiler and putting new one in a different location. They did an excellent job and have much better boiler now! Would highly recommend and will definitely use Anderson & Sons again.
I cannot recommend Andersons highly enough. They are, without fail in my experience, courteous, knowledgable, reasonably priced (not the cheapest but you always get what you pay for) and incredibly capable.
I first came across C Anderson & Sons through a deal on a discount voucher website and they came and did a very professional job of servicing the ancient (20+ years old) boiler we had inherited from the previous owners of our house. Since then I have used Andersons to replace that old boiler, as well as remove the old bathroom and fit our new bathroom. I have also used Andersons for various plumbing jobs for clients (I am a freelance private PA with a number of clients across London). Their standard of work is incredibly high, they work efficiently to correctly diagnose problems and provide workable solutions, and they are a pleasure to work with.
I just had 4 separate visits to my poor boiler, but thanks to the very nice Polish man it’s all working perfectly again now. Fingers crossed it lasts a bit longer.
Will definitely use C Anderson & Sons again.
by Malcolm on July 20 2013
I have just had a new boiler fitted. The plumber was called Richard who was just unbelievable. His work ethic and speed of installation was incredible. Not only that he was polite and friendly and answered any question without hesitation. At the end of the day and the end of the job you would not believe anyone had been there as the room was so clean and tidy! Thanks again for everything.
Really great service from start to finish. John the plumber was very efficient, and also a really nice chap! It makes a real difference too when people clean up after themselves…unlike the Sky installation man!
I would definitely use this company again.
I have now had Anderson & Sons come twice to sort out plumbing problems. First to replace a boiler pump, where I had been let down by the engineers working under the warranty/service agreement that came with the boiler. Anderson’s engineer appeared promptly, did the work efficiently and left the place tidy. A week later a shower fitting began to leak and the work was done the same way. Highly recommended.
I had Anderson & Sons round to service my boiler and to install a remote thermostat control.
Both times the men phoned to say they were on their way. They were polite efficient and tidy. The boiler was thoroughly checked, cleaned etc. The thermostat was installed and I was shown how to use the control.
I would recommend this company.
Had a broken tap and a toilet leak. Would recommend calling over emailing Anderson and Sons. Very rapid response. Plumber arrived punctually and did his work well; didn’t leave a mess and explained the problem well.
Would use them again.
We had a leak from our roof top water tank and suspected we needed a new ballcock. The plumber showed up at the door with a spare part in hand. In the event, he had to return to his van for a blow torch in order to disconnect the old part which had become corroded. He persevered and succeeded in the end. Very efficient work.
I cannot fault this company at all, all the staff are knowledgable and polite, response and resolution time is rapid and fairly priced and the the work area is always left spotlessly clean and tidy. I wouldn’t hesitate to recommend them.
Our engineer has been here twice. Both times he is enthusiastic, thorough, creative in offering various solutions, pragmatic and knows his stuff.
Really very good indeed.
By J&MW- Easter 2013
An erratic timer/sensor situation on our boiler left us at times without heat in this prevailing cold spell. We called Anderson & Sons knowing that we would receive a concerned and reliable response from competent and well presented staff. They diagnosed the problem and quickly installed a new timer/sensor system which solved the problem.
Since we discovered Anderson & Sons in an emergency some 3-4 years ago we have cancelled all insurance cover with a national organisation (which provided totally unreliable and in several cases incompetent workers) in favour of giving Anderson & Sons a call.
Very competent and efficient service for drain clearing job. Will use again for plumbing and drain work.
In an emergency about a leak and turned of gas in the middle of Winter, Anderson’s were of great help. Fast, reliable and perfect service. Thank you!
I used Anderson+Sons to fix a broken timer on my boiler. I left a message on their website and they were quick to respond, diagnose, and quote. Every person I spoke to and met were professional, efficient and polite. I would definitely use them again and would be happy to recommend them.
A highly competent and professional company with whom I hope to do business with again in the future. They do what they say they will do. Thank you.
Anderson & sons were great, we needed a new boiler and water tank, Crawford suggested the perfect solution which increased our water pressure and made us extremely happy!
All work was done swiftly and to a very high standard, in fact we’re asking them back to quote for a new bathroom next week.
Thanks again for coming to fix my boiler and putting my mind at rest - thanks for promptly organising a time that suited me, being clear on what needed to be done, taking care of the keys and efficiently getting all the paperwork to me!
I have used Anderson’s for leaks, boiler breakdowns, and to overhaul a bathroom which had been thoroughly messed up by another workman. It is a rare thing to find plumbers who respond so promptly and reliably. All the staff have been courteous and professional, and the standard of work has been very good. On the few occasions when something hasn’t been right first time, they are extremely quick to come back and fix it.
Libby Asher, Wimbledon
A fast efficient service with helpful staff. I was very pleased and would use this company again.
I just want to thank the company for excellent service and after-care. Everything was done quickly and efficiently in the time stated. The lady who booked my appointment was ever so helpful and the engineer who attended was really pleasant, professional and helpful. I wouldn’t hesitate to recommend this company. Thank you again
Anderson’s were knowledgeable, courteous and efficient.
Graham your Engineer was very polite and efficient and carried out the service well
London SW3 2QN
Probably best plumbing company in the London area, very fast to diagnose the problem and quickly fix it. Used them to for boiler repair and few minor things, they were able to fix problems that other plumbing first could not even diagnose in no time. Highly recommended!
Thank goodness the boiler gave up its ghost 10 days ago and was able to get Andersons in just before the weather really turned. Everything was done quickly and efficiently in the time stated: and they have a really pleasant team of guys working for them. I couldnt recommend them more. And I want to say thank you to all of you.
Good phone service for booking, on-the-day follow up and after sales service. The stopcocks were switched over in a matter of minutes and the plumber that visited my flat was pleasant and well presented.
Overall the team is professional, very helpful and quick to respond.
Andersons were very good. They were quick to come, reliable and customer service and quality of work excellent.
A fast response and reliable company! Great to see such a dedicated and helpful team ready to help from the phone call to the completion of the job. A big thank you to William who arranged the job and to Gregz who carried out the work! Will certainly be using Anderson’s again!
I am a maintenace manager in a 4 star hotel of 364 rooms. the hotel was checked by Thames Water who found that we need to do some work on our plumbing pipes.Contaced Anderson who took care of the job as per Thames Water report. their work was Quick, efficint and profitional.
I have been using Andersons for years now and have recommended them to all my family and friends. they have dun many jobs outside of just plumbing, like painting and tiling, and have been great. I just wanted to say thank you and as long as i live in London i will be using u.
I have used Anderson’s for several years and like the comments above I am satisfied with their service. I have also noticed their improved customer service over the past few months and appreciate that these efforts have made my interactions with them more satisfactory. I encourage them to continue this strategy and the quality they are applying to its implementation.
by PL 1 January 2013
Quick response, good service, very satisfied.
My boiler stopped working over the Christmas period. I was given Anderson’ number by Worcester-Bosch customer service. Upon calling Anderson, they explained what was the likely cause of the issue and approximately how much I would be charged.
The engineer turned up on time, fixed the problem within the hour and recommended some further works, but without being too pushy. I am very happy with the standard of work and would definitely use again!
Great service, quickly and efficiently found the cause of my leak, which was a leaking toilet. Explained everything to me effectively then found a way to shut off the toilet despite it being installed so deficiently that no isolation valve could be located which saved me a lot of hassle. Cheers!
For several years now I have had excellent service from Andersons for all sorts of plumbing problems, boiler servicing, and most recently installing a new washing machine - a tricky job involving dismantling shelving, draining and removing the old machine, installing the new one, and replacing the shelving. The whole operation was completed rapidly and efficiently. I really appreciated the advice I received and the friendly attitude I encountered from Graeme and the whole team, including the office. Only recently I discovered that the firm provides a whole range of other services including tiling and guttering. I would happily recommend them to anyone.
Hi - I’ve been using Anderson’s for some years now and they offer a good and reliable service. In fact, the service is improving! It’s great that you can talk on the phone to an engineer too. The technicians are friendly and Anderson’s will keep you informed about their arrival time. They always explain the job done or job to be done. Thanks, Andersons - keep up the good work!