Absolute PSG - reviews

I’ve recently started using the PAT testing service, and I couldn’t recommend it more. Efficient, thorough and a pleasure to deal with throughout the whole process, in person and over the phone. I wouldn’t hesitate to use the service again, and recommend it to others in need of a walk in PAT testing service.

Prompt and efficient service and high quality of works carried out. Good customer service: job was carried out at a convenient time for our day centre. Would definitely recommend.

I’m Glad I’ve found Absolute, refreshing to find a business that also handles PAT testing. Very professional and a pleasure in dealing with - All the team are friendly and helpful. Many Thanks to Sara, Caroline and Francesca. Will definitely be back in the future, so pleased to have found your business. Sincerely, Tony Dellorto

Last minute request for a deep clean of Primary school handled smoothly and efficiently. Many thanks to Maria and A Sure Clean great job all round. Even as a new customer emphasis was on the job first account details second.

I would like to say a big thank you for Francesca Carroll for organising an engineer out within 2 hours to look at a job for me, extremely impressed with the service you provided and keeping me informed of what was happening along the way. Very impressed thank you.

blocked drains at an apartment block which was dealt with swiftly and successfully.

We were kept updated at all times, which is very helpful to understand the issues.

thank you

Jean Jones

Whenever I have e mailed or phoned the office I have always had first class service from Sara, we use Absolute for our very diverse building issues/requirements and Sara always responds in a pleasant, professional, timely manner, I feel very comfortable in contacting her regarding any issues, knowing that she will respond and provide a first class service always. Richard Marriott, Travelex Facilities Team.

Emma McNeill-Senior Facilites Keys Group

Sara and Lauren provide excellent customer service at all times. They are both a credit to Absolute. They always get me engineers out asap to any job I request. They are both very organised and always keep me updated with any developments or changes. All emails are responded to promptly. I have no hesitation using this company again and recommending Absolute to other businesses due to the high level of customer service both Sara and Lauren provide.

Absolute have had an excellent working partnership with Lawrence David Trailers for many years and always continue to deliver a high quality service. The staff are always a pleasure to speak to (Sara & Lauren) and sort out any requests with superb efficiency and professionalism. The advice and training provided by Absolute (Fire risk assessments / Fire Marshal) is of the highest standard and I would certainly recommend there services to anyone requiring comprehensive property / facilities management.

It is always a pleasure to deal with everyone at Absolute. Lauren, Sara & Tessa are a pleasure to deal with and always extremely helpful!

I will continue to use Absolute for all our reactive jobs in the Peterborough area.

Over the last eight years, Absolute have transformed my house from a wreck to a comfortable home. Now they maintain it for me. They can locate any kind of workperson for inside or out. Staff very friendly and helpful. Highly recommended.

Since our previous account manager left the business, Francesca has been great for us, arranging quotes quickly and coming back to us with the figures in an efficient manner. Even when they dont win the business she chases for feedback into why they lost it etc. Enjoying working with them and hope to continue for a long time.

Sara is always very helpful and polite on the phones and nothing is too much trouble. She always manages to get us an engineer within a timely manner to any job we call through and is very approachable. Sara always keeps us updated and in the loop and rarely leaves us with a need to chase anything up. Any email correspondence is always promptly responded to and again always in a very polite and helpful manner, I can genuinely say there has never been an issue with the service we have received from Sara. Nichole

Came across Absolute whilst frantically searching for a PAT electrician for my mobile catering unit, with our current certificate just expired & the electrician I had booked cancelled last minute(overbooked himself) I needed someone asap & everyone I called was busy. However Absolute were fantastic, I left a message with them late Friday evening, they called me back first thing Saturday with an appointment for Monday morning. The engineer arrived on time, quickly & efficiently got through the many appliances to pat test & serviced our fire extinguishers & blanket at a price I don’t think could be beaten. We would most definitely recommend & we’ll be using again for sure.

Charlene Wesley- Irie Man Afro Caribbean Catering Service

We are a new lettings business and were approaced by Absolute to look after our maintenance, after speaking with many different firms we decided to join forces with them. Our first two jobs reported by our new tenants were dealt with immediately, quoting from site before working as promised along with effiicient polite office staff and competent tradespeople. Very impressed.

A wasp nest was preventing staff from entering our stores room. Prompt and very efficient response from APS meant that delays to our work schedule were kept to a minimum and the problem eradicated with a next day service. Happy to recommend APS as a company that delivers a friendly and professional service.

Discovered Absolute Property Services through a google search of the Peterborough area. Sara Walton took my enquiry and was very friendly, helpful and efficient from start to finish. The call was attended the next day within our given tight window and an update provided shortly after. I will have no hesitation using this company again and sincerely hope to liaise a lot more with them in the near future! A Pleasure to deal with! Thank You!

Lawrence David Ltd have utilised the services of Absolute Property Services for Fire Risk Assessments of their operating sites in Woodston Industry. This has benefited the business as we are neighbours, and the response to matters raised has been exceptionally expedient. The Risk Assessments themselves have drilled very deeply, and the Action Plans have demonstrated where we are, and need to be. As we are very satisfied with the service received, there is also Fire Warden Training pending, and other areas of business support will definitely be considered

The promptness in response to our call was amazing, arrived the following morning first thing. the guy that attended was excellent, good quality service.

We recently had call of the services offered by Absolute in respect of Legionella risk control. A visit from their surveyor was arranged (and appointment time kept) at which we were able to go through the complex in order that ther was a clear plan of the infastructure and the services into the property that were relevant to our propsed plan of action in meeting the govermental regulations regarding this issue. Their agent listened to what we had to say on how we would like to progress with this ongoing maintenace plan, uderstanding of our budget requirements in implimenting the series of actions that we were about to ask them to undertake, and working along with us in putting the project into a working ongoing maintenace plan. Absolute have maintained cummunication with us, and their operators on the first phase of works were efficient and professional.

Very professional and efficient.

Great service provided by both Tessa & Maria.

I will certainly be using again.

Sensational work- got more than i bargained for. Staff very friendly and helpful.. Didnt worry about the size of the job and got things done efficiently and quickly

We will be seeing you again guys

Nilesh www.playfiveaside.com

Punctual, efficient and very helpful. Very reasonably priced too!

Would most certainly use again.

Steve Skinner - Anglia Wedding DJ

We recently had quite a major refurbishment in our house to “open up” the rear of the house to allow a flow from the back door through our utility space/kitchen/dining room with a final flow into our conservatory. The bathroom was refurbished at the same time so needed some expert co-ordination. This refurbishment was a brainchild of and expertly managed by Shaun Dungate, the Ops Director to enhance the property with a view to bringing it up to date for “open living”. The project itself was very much like other construction projects so did not go without some issues but these were quickly rectified and “Rob” the company supervisory multi-skilled engineer turned up in his innovative style to come up with all the solutions. Rob is preternaturally prodigious and the only return he asks for his endless help is some strong coffee to keep up his energy levels. Thanks to Tessa for all her patience and drive to ensure a stunning final result. Thanks Shaun for your ability to see through walls.

Recently contacted this company for my PAT testing. Very happy with the service provided by Sara Walton. It was arranged quickly and completed on the set date and time in a polite and efficient manner with minimum disruption. Will be using this company again next year Many thanks would highly recommend them

Sara has been a pleasure to work during the past year. She has always maintained a sense of urgency to accomplish tasks and quotes. She is very organised and provides a great service. An asset to Absolute.

Had Rob the plumber come out and replace our kitchen tap . He was polite and respectful . Work was carried out to a high quality he cleaned up and left our kitchen spotless . Great tradesman

Company well recommended

M Sismey

I called upon Absolute to quote on doing some bathroom remedy work in which I am pursuing an outside dispute of the previous seller/ manufacturer.

Robert attended in fast timing, was friendly and polite and listened to everything taking in full account of the matter and even brought up an issue which I failed to remember to inform him on.

He sent through his detailed breakdown of proposed works and followed up with a diligent call.

It has allowed me to present a clear and confident understanding of the task so that I can pursue my claim against the other company and I hope to use Absolute once it has been resolved.

Rachel - Private Landlord

I recently had absolute provide me with their engineer Robert . He was tasked to provide me with a quote and detailed schedule of works for my project He has a head of knowledge and and his knowledge in the profession is absolutely phenomenal . In my 20+ years of business Robert has now demonstrated a whole new standard to the industry. My project was what some might call an extremely high standard and Robert was able to provided me with the confidence before the job began and my acceptance was mainly based on this aspect alone but I must stress Absolute as a company are exceptionally reasonably priced and I will be recommending to anyone who has any refurbishment requirements.

I had just purchased my first investment property and called the team to review all repairs listed on the survey carried out. Amazingly reasonable prices for repairs to roof, gas and electric, glass replacement in back door as well as a few other adjustments that were required. All the work was completed to such a high standard and very quickly that I also instructed the complete internal redecoration of the property. This again was completed to a very high standard and the property was professionally cleaned after the work was completed as part of the service offered. The team even agreed to be at the property to accept delivery of new white goods for me. The whole process was made so simple and stress free for me that I have provided the team with a key and they now manage all repairs for me going forward.

100% recommendation

Swift response to sorting out an electrical problem that needed to be fixed quickly. Happy with the service Absolute provides.

G Drought

Used for our PAT. No problems with service, very professional, friendly and reasonably priced. Would 100% recommend.

Great service, reasonable price and professional approach. Would definitely recommend!

I would like to take this opportunity to thank Robert who has been most helpful in ensuring our bathroom refurbishment has run smoothly and most definitely to our satisfaction. He is not only an excellent tradesman but also a true gentleman. A true asset to your company . I can say I will most definitely been recommending absolute to anyone who needs any work .

Rebecca

We contacted absolute property services to do an odd job for one of the properties that we manage. They completed the job very quickly and gave me exact times and the day of which the work will be completed. We were so happy with the quality of the work we wanted them to become our main contractor for all of our properties in the Peterborough area.

Thank you Tessa and Anne- Marie!

Brogan CP Bigwood

Thanks Maria, the support and service are excellent, always speedy and reliable!

Maria, thanks for your help! Always a quick response, engineers are reliable, peace of mind when trying get things done!

Absolute property was appointed by my insurance company to carry out some repair work on my kitchen after flood damage their engineer arrived promptly and carried out the works restoring my kitchen to its former glory the engineers knowledge and capabilities were endless . He was extremely polite and extremely respectful . The company as a whole was amazing. Well recommended .

We used Absolute for our Lightning Protection annual testing. Reasonable price, good customer service and knowledgeable staff. We will be using Absolute again next year.

Chris Sport and Leisure Facilities Manager Stamford Endowed Schools

Sara Walton; thanks for your help and for an extremely quick response to our request - can’t fault the service and will use Absolute Property Services again!

We received a fantastic service from Absolute Property Services. Anne-Marie was particually helpful. The tradesman who attended were friendly, professional and done a great job. We would certainly use this company again and recommend to friends/family.

Just a little message to say how helpful Anne-Marie has been when I contacted your company. She was very quick and efficient in regards to getting the engineer to me as he came the very next morning and she was also very kind. Stuart which came to my property was also very kind and helpful aswell so overeall I have recieved excellent service from your company! Thankyou

Since using Absolute, they have been invaluable to our company. Anne-Marie provides an excellent service and is always polite and helpful, even in the most difficult of circumstances.

Tracey Whatton, MD DecorFM

I walked in with 3 items, no booking, and they were tested straight away! Very impressed, thank you. I have already sent your details to my Committee Chairman. Regards, Barry.

Anne-Marie; I would just like to thank you for your help. You were very quick to respond and had an engineer out to me within 24 hours! Great work was carried out and great customer service. I will definitely use Absolute Property Services again! Thank you

Operating 40 demanding business units with high maintenance and compliance requirements throughout England requires high levels of performance from our own operatives and contractors. We looked for a partner organisation to deliver support services to our varied sites on a planned and JIT basis. As an externally monitored business our protocols are high to meet SLA and compliance expectations. We have found Absolute Property Services to be a worthy partner and are growing our relationships based on performance, quality and trust. The comments from our relationship administrator endorses this expectation.“Absolute have responded to all requests, whilst always doing their best to accommodate us. There have been no issues. The girls I deal with are friendly, professional, very helpful and they help me get the job done.” Shaun’s understanding of our business and his commitment to providing a matched service is helping build strong relationships.

We are a small Peterborough based charity in a leased premises which requires lots of TLC. We also run a variety of projects and need support for various tasks. I have been extremely impressed with the service I have received, both from the office in terms of customer care and with the people that have come to site to do the work. Pricing is fair and work is done in a timely manner without issue. I would recommend their work to anyone.

Lisa Taylor Office Manager Peterborough based charity

Absolute Property Services have just completed refurbishing a property for me.

From the initial contact through to the very last day I can honestly say I found everyone i met to be helpful, polite, and considerate. Even though I was working to a tight budget they worked with me to complete an a excellent job and on time too!

I have no hesitation in recommending APS to anyone.

A great big thanks goes to APS from Kate and me for all their hard work and generosity.

Pam Woodhead

I needed some work to be completed on a let property in London. As I did not know any skilled tradesmen I could trust in the area I asked Absolute if they could help. I expected my needs to be too small for the company to worry about but I was very surprised by their response. I felt I was treated as a valued client, the process, attention to detail and follow up was second to none despite the relatively small contract cost. Communication from head office and the contractor was very good with constant updating to ensure our expectations were managed and the project went smoothly. Overall, pragmatic, sound advice and efficient, no one could ask for more. Given the attention to detail, advice I had from Shaun and the support from Sam in head office, I will look to use Absolute in future. Well done Shaun, the team were great. John

I have been deeply impressed by the quality of service offered by Absolute Property Services. The attention to detail and professionalism in dealing with all the works on my property have been outstanding. I was constantly kept up to date and works commenced promptly and were completed to a high standard. Tessa and Sara have been brilliant at liaising and ensuring the smooth progression of any works and keeping me in the loop re progress. Shaun’s advice and efficiency in implementing any works was impressive. Also, his empathy to the situation and support in making decisions re my property were invaluable and I am grateful for his efforts. I genuinely felt that the company constantly had my best interests at heart and I will continue to use this company for any future works, and would have no hesitation in recommending them. Thanks to all at Absolute Property Services. Susie

We have recently started using Absolute Property Services to cover the work we have going on down South, Sara/ Tessa have been very helpful and very prompt with dealing with our job requested. Every job we have issued them with has been booked in and dealt with in a matter of days. They provide daily updates on how are jobs are going and on completion we receive a final email confirming all the works have been completed. They have helped our jobs run a lot smoother and helped us keep the work flow on track. Their prices are competitive and their service is great and we luck forward to working with them a lot more in the future.

Many Thanks for all your help,

Kind Regards Michelle McManus & Kay Rowe North Star Etstes Ltd

The Redhouse Inn is a large Pub - Restaurant in Shropshire. We started using Absolute in 2009 to carry out a variety of compliance certification such as Pat Testing, Emergency Lighting and Fire Alarm Testing amongst other tasks. They plan everything for us leaving us free to concentrate on running our business and maintaining our 5 star rating. They understand our business needs, and the engineers are booked to accomodate the requirements of a very busy pub - restaurant so that they cause the minimum of disruption to us and our customers. All of the staff are polite and professional and it has been a pleasure to work with Absolute Property Services for the last 4 years. We will continue to use them in the future, and would have no hesitation in recommending them. Thanks to all at Absolute Property Services.

David Bridge - Proprietor The Redhouse Inn, Lilleshall, Shropshire.

We have been with Absolute for some time now and their quick response and attitude to problems is second to none.

Keep up the excellent work.

Many thanks

Julie Lane (The Danwood Group)

Excellent service, new tap fitted within one day of request.

Engineer and Maria fantastic

Thank you. Carole Raven (Danwood. Colchester)

Absolute Property Services handle all of our day to day requirements - from replacing flourescent tubes to plumbing issues, leaky roofs to carpentry - all are handled quickly and professionally. Maria is a real star - one call to her is like one call to International Rescue! We have had some tricky problems in the past with our door entry but Absolute persevered and solved the issue for us.

Thank you for the service you provide for us - it’s good to know that you are there for us!

from Lyn Ansell (The Danwood Group Ltd)

Absolute Property Services PAT Tested all of my audio and visual equipment. I left the equipment with them and it was ready to be picked up the next day….. They did a very professional job and provided me with a list of what passed and what failed. It worked out to be about £1 per item and now I have the confidence to use all my equipment knowing this has all been checked. I will be using them from now on.

Many thanks Absolute Property Services.

From Jon Buxton (JBDISCOSOLUTIONS)